Terms of Service

Last updated: June 5, 2026

Welcome to LOCLYX. These Terms of Service (“Terms”) govern your use of the loclyx.com website, our travel planning tools, itinerary consultation services, paid custom itinerary plans, and all related content and communications (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services. For paid orders, you will be required to explicitly accept these Terms at checkout.

1. Definitions

• “LOCLYX,” “we,” “our,” “us” — LOCLYX LLC, the operator of loclyx.com.
• “You,” “your” — the individual or entity using our Services.
• “Services” — the website, all free content (guides, tools, destination pages), contact forms, and paid custom itinerary plans.
• “Paid Services” — custom itinerary plans purchased through our website.

2. Acceptance of Terms

Your use of the Services constitutes acceptance of these Terms and all policies incorporated by reference, including our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. For Paid Services, you must affirmatively check a box confirming you have read and agree to these Terms before completing your purchase.

3. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this age requirement.

4. Your Responsibilities

• You agree to provide accurate, complete, and truthful information when using our forms, placing orders, or communicating with us.
• You are responsible for maintaining the confidentiality of any order links or dedicated delivery pages we provide to you.
• You agree not to share, resell, or redistribute access to paid itinerary content without our prior written consent.

5. Electronic Communications & Consent

By using our Services and providing your email address, you consent to receive communications from us electronically, including order confirmations, survey links, itinerary deliveries, service updates, and legal notices. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to receive marketing communications at any time using the unsubscribe link in our emails. You may not withdraw consent to receive transactional communications (such as order confirmations) while you have an active order, as these are necessary to fulfill our Services.

6. Nature of Our Services

6.1 Advisory Only

LOCLYX provides travel information, itinerary planning, and consultation services. We are not a travel agency, booking platform, or tour operator. Unless explicitly stated in a separate written agreement, we do not:

• Book flights, trains, hotels, or attraction tickets.
• Process visa applications or guarantee entry into any country.
• Provide legal, medical, immigration, or tax advice.
• Act as an agent for any airline, hotel, or third-party service provider.

6.2 Content Accuracy

We make reasonable efforts to ensure our content is accurate and current. However, travel information — including visa policies, flight schedules, attraction hours, weather conditions, and health requirements — can change rapidly and without notice. All content is provided for informational and planning purposes only. You must independently verify critical details before your trip.

6.3 No Guaranteed Outcomes

Our itinerary suggestions are recommendations based on our expertise. We do not guarantee specific travel experiences, weather conditions, crowd levels, restaurant quality, or any other subjective outcomes.

7. Paid Itinerary Services

7.1 Service Scope

Paid Services include: route frameworks, day-by-day itineraries, time-of-day recommendations, accommodation area suggestions, and booking strategy guidance — as specified in the package description at the time of purchase.

7.2 Ordering & Delivery

• After successful payment, we send a survey questionnaire to the email address you provided.
• Itinerary creation begins upon receipt of your completed survey responses.
• The final itinerary is delivered via a dedicated encrypted webpage. Delivery timeline, number of included revisions, and post-sales support period are as specified in your purchased package.

7.3 Your Obligations

• You must provide complete and truthful information about your travel dates, destinations, group size, visa status, and any special requirements.
• If your requirements change materially after the order is placed (such as adding cities, extending duration, or changing group composition), we reserve the right to adjust the delivery timeline or require a package upgrade.

7.4 Modifications

The number of free revisions and types of modifications allowed are governed by your purchased package. Major restructurings may require an additional order. Post-delivery Q&A support is limited to the period and scope specified in your package.

8. Payment, Cancellation & Refunds

8.1 Payment

All prices are in US Dollars unless otherwise stated. Payment is processed through credit/debit card and PayPal. By placing an order, you authorize us to charge the payment method you provide.

8.2 Cancellation & Refunds

Our full cancellation, refund, and revision policy is detailed on our Refund & Revision Policy page.

If you have a concern about your order, please contact us first at info@loclyx.com. We will respond within 5 business days. If you initiate a chargeback after receiving the completed itinerary without first contacting us, we reserve the right to terminate revision and post-sales rights for that order.

8.4 Price Changes

We may adjust package pricing. Your order is governed by the package terms and pricing displayed at the time of purchase. Price changes do not affect orders already placed.

9. Intellectual Property

All content on loclyx.com — including text, images, graphics, layout, tools, compiled data, and itinerary formats — is owned by LOCLYX and protected by copyright and intellectual property laws.

• Personal use: You may save, print, and use purchased itineraries for your personal travel planning.
• Prohibited: Commercial resale, republication, white-label reuse, scraping, or reproduction of our content without prior written permission.

10. Acceptable Use

You agree not to:

• Use the Services for any illegal purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to our systems, user accounts, or data.
• Scrape, crawl, or use automated means to extract content or data from our website without our permission.
• Upload or transmit malware, viruses, or harmful code through our forms.
• Submit false, fraudulent, or abusive information through our contact or order forms.
• Interfere with or disrupt the integrity or performance of our Services.
• Resell or redistribute paid itinerary content commercially.

11. Copyright Infringement (DMCA)

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our website infringes your copyright, please send a written notification to our Designated Copyright Agent containing:

• A physical or electronic signature of the copyright owner or authorized representative.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing, with sufficient detail for us to locate it.
• Your contact information, including name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

DMCA Agent: Email info@loclyx.com with subject line “DMCA Takedown Request.” Please include your full name, physical address, telephone number, and email address. We will respond to valid DMCA notices in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).

12. Third-Party Links & Services

Our website may contain links to third-party websites (booking platforms, maps, payment processors, weather services). These third parties operate independently and are governed by their own terms and privacy policies. We are not responsible for their content, pricing, availability, or practices. Any affiliate relationships are disclosed on the relevant pages.

13. Travel Disclaimer

13.1 Independent Verification

Prior to travel, you must independently verify:

• Passport validity and visa requirements for your nationality.
• Entry eligibility, transit rules, and any COVID-19 or health-related requirements.
• Flight, train, and transportation schedules and availability.
• Attraction hours, ticket availability, and seasonal closures.
• Accommodation terms, cancellation policies, and safety.
• Weather conditions and seasonal suitability.

13.2 Health & Safety

• You are responsible for assessing whether an itinerary matches your physical ability, health condition, dietary needs, and risk tolerance.
• Travel insurance is strongly advised. We recommend comprehensive travel insurance covering medical emergencies, trip cancellation, baggage loss, and emergency evacuation. Lack of adequate insurance may result in significant out-of-pocket expenses that neither LOCLYX nor any third-party provider will cover.
• In the event of personal injury, accident, or safety crisis during your trip, do not rely on this website for assistance. Immediately contact local emergency services, your embassy or consulate, and your insurance provider.

13.3 No Legal or Professional Advice

Nothing on this website constitutes legal advice, visa guidance, immigration advice, tax advice, medical guidance, or personal safety emergency planning. For these matters, consult qualified professionals and official government authorities.

14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, LOCLYX disclaims all warranties, including but not limited to:

• That the Services will be uninterrupted, error-free, or available at all times.
• That content is complete, accurate, or suitable for your specific circumstances.
• Any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOCLYX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — including but not limited to lost profits, lost revenue, travel disruptions, missed connections, or personal injury — arising from your use of the Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of the Services or a paid order shall not exceed the amount you paid us for that specific order in the 12 months preceding the claim. Some jurisdictions — including the European Union, United Kingdom, Australia, and New Jersey — do not allow the exclusion or limitation of certain damages or warranties. In such jurisdictions, our liability is limited to the maximum extent permitted by law, and these limitations do not affect your statutory rights as a consumer.

16. Indemnification

You agree to indemnify and hold harmless LOCLYX and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) your violation of applicable law.

17. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, epidemics, pandemics, quarantine restrictions, government actions, border closures, war, terrorism, civil unrest, internet or telecommunications outages, or third-party service failures.

18. Termination

We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in conduct that is harmful to us, other users, or third parties. We will make reasonable efforts to notify you before taking such action, unless immediate termination is necessary to prevent harm. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution — shall survive.

19. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without your consent, in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms will be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of LOCLYX. No waiver of any breach of these Terms shall be deemed a waiver of any subsequent breach.

21. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Services shall be resolved as follows:

• Informal resolution first: Contact us at info@loclyx.com. We will work with you in good faith to resolve the issue within 30 days.
• Arbitration: If informal resolution fails, disputes shall be resolved by binding arbitration in San Francisco County, California, under the AAA Consumer Arbitration Rules. The AAA will administer the arbitration, and its rules are available at www.adr.org. You agree to resolve disputes on an individual basis — not as part of a class action. We will pay all AAA filing, administration, and arbitrator fees for any arbitration we initiate. For claims under $10,000, you may choose to have the arbitration conducted by telephone, written submission, or in person.
• Arbitration opt-out: You may opt out of this arbitration agreement within 30 days of your first purchase by sending a written notice to info@loclyx.com with the subject line “Arbitration Opt-Out.” Opting out will not affect any other provision of these Terms.
• Exceptions: Either party may seek injunctive relief in court for intellectual property infringement, unauthorized use of the Services, or violation of the DMCA provisions in Section 11.

21.1 California Consumer Notice

Under California Civil Code § 1789.3, California residents are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. You may also visit their website at www.dca.ca.gov.

22. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any policies incorporated by reference, constitute the entire agreement between you and LOCLYX regarding your use of the Services. They supersede all prior or contemporaneous communications, understandings, and agreements — whether oral or written — between you and LOCLYX relating to the subject matter hereof. Section headings in these Terms are for convenience only and have no legal or contractual effect.

24. Language

These Terms are written in English. Any translated version is provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

25. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you by email at least 14 days in advance and post a notice on our website. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

26. Contact Us

For questions about these Terms or your order: