LOCLYX / China Field Desk

Contact

Talk directly with the people planning and supporting your route across China.

Meet the team Open My LOCLYX

Language: Chinese / English
Business hours: Reply within 1 hour
Urgent travel issue: Priority at any hour

Get in Touch

We’re Real Humans

Questions about your trip? Stuck somewhere and need a real human? We reply to every message within 1 hour during business hours — and urgent stuff gets priority at any time of day.

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Dylan.L

Simon.C

Email

info@loclyx.com · Reply within 4 hours

48H

Plan Delivery

Standard 48 hours · Rush 24 hours

Response Times

DAY

8am – 10pm CST

Response within 1 hour

NIGHT

10pm – 8am CST

Response within 4 hours

SOS

Urgent Travel Issue

Priority at any hour

Registered users can access support through their account dashboard.